"Stressonhold is the only company in the UK that provide solutions which identify, monitor and then manage individual stress levels in the Contact Centre."

Our solutions improve performance, reduce operational cost and enhance both customer & employee satisfaction levels.

Stress Monitor

Stress Monitor

Stressonhold works on the simple premise that before you can manage anything , you must first be able to measure it. Our unique monitoring solution does just that , providing you with an accurate , scientifically validated biological marker of an individuals stress level ensuring that you can focus your  stress management where it will have the most impact.

Stress Management

Stress Management

Once we have calibrated the levels of stress within your organisation and identified who within it, is most at risk, then we provide a range of services which are designed to support you in managing this risk.  These services include additional software programmes, 1-2-1 consultancy and stress awareness training for the management team.

Stress Audit

Stress Audit

Experience has shown that we can be far more effective at managing individual stress levels when we work with our clients to identify and address the causes of this stress within their contact centre. Once we identify which of the typical stressors exist within your contact centre we can then work with you to maximise the impact of our monitoring and managing stress solutions.

richard

What is the most Stressful job in the marketplace today? Richard Hammond goes to work in a call centre

youtube

Excerpt from Should I Worry About... with Richard Hammond. Richard goes to work in an AA call centre for the day to see how stress in the workplace affects our lives

Note: The information referenced is outside the control of Stressonhold and any views or opinions presented are solely those of the author/publisher and do not necessarily represent those of Stressonhold or any of its affiliates. References are not endorsed by the BBC and are shown with all due respect to applicable copyright laws.